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Old August 6th, 2003, 12:35 AM   Digg it!   #1 (permalink)
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my sis bought a new sytem has xp pro outlook express won't open attachments is there a quick fix thanks in advance merv
ps the message she gets is unsafe attachments are being deleted

Last edited by merv62 : August 6th, 2003 at 12:38 AM.
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Old August 6th, 2003, 12:37 AM     #2 (permalink)
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go to outlook express....click tools,options,security...then uncheck "do not allow attachments to be saved or opened blah blah"

If its greyed out there is a little registry mod that needs doing.

JP
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Old August 6th, 2003, 12:38 AM     #3 (permalink)
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I wouldn't want OE opening attachments. Can it save the attachments? I'd save them and open them with whatever application is appropriate.

Better yet, I'd save them, virus check them, then open them with the appropriate app.

If OE can't open or save them, then check the settings in your antivirus program.
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Old August 6th, 2003, 12:42 AM     #4 (permalink)
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Ah, John beat me to the punch. He's probably more correct than I am too. I'm not a regular OE user.
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Old August 6th, 2003, 12:43 AM     #5 (permalink)
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Depending on your anitvirus progam, it can scan the attachments as they arrive in the inbox. Norton AV does, and I think the freebie AVG can do it as well.

But OuT is correct. Don't open attachments (especially unsolicited ones) until the have been sacnned. Some bad viruses out there.

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Old August 6th, 2003, 12:45 AM     #6 (permalink)
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After you uncheck the box, which allows you to open or save attachments..there is still another prompt that asks if you want to open it etc...so I guess its to keep you from getting burned like by that thing where you get the virus just by "previewing" the email.

JP
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Old August 7th, 2003, 09:26 PM     #7 (permalink)
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Here's a page that details it, search for more results on Google:

http://www.updatexp.com/tip20.html
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