Compact Flash Reader USB Problem

[Stevesco]

Hi all

I just got this message from a mate, which I wonder if anyone could suggest what he could try to sort out his problem...he is running Windows 98 second edition.

" I bought a compact flash card reader, I connected the device to a USB port and Ignored the software installation set up prompts. (I thought it might be a plug & play)
When I insert the software disk and try to install a pop up box tells me the software is already installed and I can progress no further.
If I go into the add & delete I can see "USB storage reader device" I delete it but when I try to reinstall the software again, it again says already installed.
I tried the above numerous times and have also restarted the PC. "

Thanks if anyone can help him out
Steve

[Target]

What brand/model/type of flash card reader is it?

[John Prophet]

one way to sort of "squirm" out of it may be to do this...

boot to dos mode

type in "scanreg /restore"

there will be 5 dates to choose from..pick one prior to when the software was installed....(basically the 5 dates represent 5 of the latest 'good' boot-ups..so hopefully one of them is prior to the install of the usb thing)

anyway, that is a method which has saved me many times.